Refund policy
Return and Refund Policy
Effective Date: November 1, 2024
Thank you for shopping with Yrà Inc. Please review our return and refund policy carefully.
1. All Sales Are Final
Due to the nature of our products, all sales are final. We are unable to accept returns or provide refunds for any products, including supplements, books, or digital content.
2. Damaged or Defective Products
If you receive a damaged or defective product, you must contact us within 7 days of delivery to report the issue.
Please provide the following details:
- Order number
- Description of the issue
- Photos of the damaged or defective product and packaging
- Once we verify the issue, we will arrange for a replacement or provide a store credit at our discretion.
3. Incorrect or Missing Items
If your order arrives with missing or incorrect items, please contact us within 7 days of delivery so we can address the issue promptly.
4. Digital Products
Digital products, including e-books and downloadable content, are non-refundable.
5. Non-Returnable Items
Due to health and safety regulations, we cannot accept returns for opened or unopened supplements, food products, or personal care items.
6. Changes to the Return and Refund Policy
Yrà Inc. reserves the right to update or modify this policy at any time. Changes will be posted on this page with an updated effective date.
If you have any questions or concerns about your order, please contact us:
Yrà Inc.
244 Fifth Avenue, Suite D33
New York, N.Y. 10001
Email: cs@yra-wellbeing.com
Thank you for understanding and supporting Yrà Inc. We value your trust and are committed to providing the best experience possible.