Shipping policy

Shipping Policy

Effective Date: November 1, 2024

Thank you for choosing Yrà Inc. Below, you will find our shipping policy outlining important details about order processing, shipping times, and delivery.

1. Order Processing

• Orders are typically processed within 1-3 business days.

• Processing times may be longer during holidays, promotions, or unforeseen circumstances.

• You will receive an email confirmation with tracking information once your order has shipped.

2. Shipping Times

• Estimated delivery time is 7 to 14 business days from the date of shipping, depending on your location.

• Delivery times may vary due to factors beyond our control, such as carrier delays, weather conditions, or customs processing for international orders.

3. Shipping Fees

• Shipping fees will be calculated and displayed at checkout.

• Any applicable duties, taxes, or customs fees for international orders are the responsibility of the customer.

4. Lost or Delayed Packages

• If your package is delayed, please contact the shipping carrier directly with your tracking information.

• If your package is marked as delivered but you have not received it, please contact us at cs@yra-wellbeing.com within 7 days of the delivery date.

5. Incorrect Shipping Information

• Customers are responsible for providing accurate shipping information at checkout.

• Yrà Inc. is not liable for packages delivered to incorrect addresses provided by the customer.

6. Damage During Shipping

• If your package arrives damaged, please contact us within 7 days of delivery with photos of the damaged product and packaging. We will work to resolve the issue promptly.

7. International Shipping

• International shipping times and fees vary based on the destination.

• Customs clearance may add additional delivery time. Yrà Inc. is not responsible for delays caused by customs.

8. Changes to the Shipping Policy

• Yrà Inc. reserves the right to update or modify this policy at any time. Changes will be posted on this page with an updated effective date.

If you have any questions or concerns about shipping, please contact us at:

Yrà Inc.

244 Fifth Avenue, Suite D33

New York, N.Y. 10001

Email: cs@yra-wellbeing.com

Thank you for your understanding and support. We appreciate your business!

*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.